Jennifer Koondel, 2020 New York Women in Banking Winner

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Jennifer Koondel

Personal Banker
Citibank N.A.

How did you get into this field? What keeps you motivated to stay?

In the fall of 2001 I applied for a teller position in a local branch. I was hired on to be a full time teller. In the upcoming years I was promoted to Head Teller and then assistant operations manager. Throughout my career with Citi I have worked in departments and different positions. This has giving me the knowledge to broaden my knowledge in the banking world. In 2017 I became a personal banker. I work daily with clients that that need help and guidance. It is rewarding to be able to help people in making financial decisions and helping them get through everyday life.

Have you had any great female mentors? What is the importance of mentoring and is this something that you focus on?

In the 19 years with Citi most of my mentors have been women. Looking back from when I started as a teller to my current position my mentors have all affected my career by providing knowledge, encouragement and motivation. All the women mentors throughout my career with Citi have left a mark in who I have become today as a personal banker today.  In my personal banker position I have to now mentor may of my colleagues. I like to use the same mentoring I received to help them succeed.

What is your favorite book? Why?

My favorite book is Little Women. The book shows such determination of four young women in trying times. They stand with each other, encourage one another and provided a sense of hope.

What do you consider your greatest success?

My greatest success is the career I have built. I am proud to be working for Citi for 19 years. I work for an amazing company that has giving me a great career and an amazing experience. I can’t wait to continue the path in my banking career and also move ahead in the company to higher positions. The many people I have met along the way have molded me into the career women I am today and for that I am truly grateful.