Will Launch New Escrow Account Platform
September 3, 2020
Cashfac, a global provider of back-office cash management software, and Sterling National Bank, the wholly-owned operating bank subsidiary of Sterling Bancorp, announced a strategic agreement to expand Sterling’s escrow account origination and servicing capabilities. The partnership will deploy Cashfac’s flagship Virtual Bank Technology (VBT) platform, delivered remotely via the Cloud.
Cashfac’s VBT platform will allow Sterling to provide scalable solutions, enhance client experience through self-service, and use automation to reduce resource-intensive tasks for their staff. The partnership with Sterling will further their efforts toward building a stronger presence and reach in North America, and will offer a new set of opportunities for their cash management specialists.
Once implemented, Cashfac VBT will deliver a more streamlined, efficient offering for Sterling’s clients by providing a self-service receivables management process to upload remittance advice, linking its client’s master accounts to many sub-accounts (virtual accounts). These accounts will support interest calculations, provide up-to-date statement information and allow the bank to automate the regulatory checks required for opening new Escrow accounts.
Additionally, the platform will remove arduous manual processes currently undertaken by the bank’s team to set up and support the sub-account process, enhance Sterling’s existing client relationships, and offer more tailored solutions to specific market segments, such as property, legal and care services.
“We are delighted to expand into the Americas in partnership with Sterling National Bank. Their passion for improving customer service levels and providing market-leading solutions excites us,” Richard Cummings, CEO at London-based Cashfac commented. “We look forward to creating valuable offerings and experiences for our clients together.”
“Cashfac provides us with a unique opportunity to leverage a world-renowned contemporary solution in the US to benefit our clients and staff in support of Sterling’s strategy of delivering a superior digital client experience,” Luis Massiani, Sterling National Bank president, said. “We greatly appreciate the commitment of the Cashfac team and are eager to begin a successful and lasting relationship with our new partner.”
Cashfac is a global leader in bank-to-corporate cash management solutions for financial institutions, businesses and public sector organizations. Sterling National Bank, headquartered in Montebello, New York, specializes in the delivery of financial services and solutions for small to mid-size businesses and consumers within the communities we serve through a distinctive team-based delivery approach utilizing highly experienced, fully dedicated relationship managers. Sterling National Bank offers a complete line of commercial, business, and consumer banking products and services. For more information, visit www.snb.com.
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