By Scott Van Voorhis
A commercial credit analyst for Tompkins Mahopac Bank, Gemma Graham works 8:30 to 5, with a floating half hour for lunch. All in all, a pretty typical schedule, except for the fact that Graham analyzes office building loans for the Hudson Valley-based bank from her home office in Atlanta. The decision that led Tompkins and Graham to work out this somewhat unusual working arrangement came about more by happenstance than any grand plan, but the success of the arrangement has created a newfound comfort level with telecommuting arrangements at the nearly $1 billion financial institution, which, like many community banks, had been cautious about embracing the work-from-home revolution. And it has provided the Tompkins Mahopac with a potentially valuable retention and recruiting tool as it competes in an increasingly tight labor market.
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