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Arthur Connelly Goes National
Wednesday, November 05, 2008 (18 reads)


South Shore Savings Bank is making banking history, but nothing like the history it’s made over the past 175 years. Arthur R. Connelly, chairman of South Shore Bancorp is the new chairman of the American Bankers Association (ABA), the first mutual savings banker to occupy the prestigious position. Moreover, Connelly is the first Massachusetts banker to head the ABA since Charles B. Hall, cashier, Boston, N.B., in 1875.



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Not-So-Spare Change
Wednesday, November 05, 2008 (23 reads)


Change is in the air!  We have just witnessed in one month the most profound changes to the banking system in 70 years:  The nationalization of Fannie Mae and Freddie Mac, the bankruptcy of Lehman Brothers; the $85 billion federal assistance package to AIG; and the $700 billion Emergency Economic Stabilization Act of 2008, the granddaddy of them all.  We’re going to be perusing the new federal rescue plan for months to come, but what change it is!  Both candidates for the nation’s highest office have adopted change as their platform.  The idea is not only in the purview of the candidates who will live in the White House, change, it seems, is everywhere—more progressive or more conservative, more traditional or more cutting edge, cutting taxes or raising taxes, more international or more isolationist, big government or small?



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A Bankruptcy in Boston, 1765
Wednesday, November 05, 2008 (23 reads)


In 1765, Boston was a town of 15,520 people, well over half of them children, on a peninsula spiked with wharves.  Though small, Boston was the third-largest settlement and business center in North America, behind only Philadelphia and New York.   For more than a century, Boston’s merchants had prided themselves on their part in the British Empire’s economic engine.   But that year, the local economy would almost break down because of the financial failure of one man.



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The Sum Solution A 10 - Year Anniversary
Wednesday, November 05, 2008 (11 reads)


This month marks the 10th anniversary of a milestone in the history of electronic banking, as well as a dramatic example of an effective free market response to a major consumer concern. Ten years ago the Massachusetts Bankers Association, together with the NYCE Payments Network, spearheaded a drive to create the SUM selective surcharge-free ATM program.



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Community, Regional Banks Look to Sale-Leaseback
Friday, October 03, 2008 (47 reads)


With current economic conditions presenting unique challenges, community and regional banks are turning to sale-leaseback transactions to monetize real estate assets and drive incremental earnings.
The fact that real estate ownership (as opposed to control) is not strategically important to financial institutions makes the concept of eliminating these non-earning assets still more appealing.
The subprime mortgage crisis, stock price declines, a restricted consumer loan market, and tighter funding sources are all causing banks to rethink their approaches to balance sheet management. Sale-leaseback transactions provide a route to diversification of funding sources and potentially increased shareholder value.



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It’s a Timing Thing … Analyzing Credit Data
Friday, October 03, 2008 (58 reads)


A friend once defined proactive as “being reactive sooner rather than later.” In truth, action always comes down to a matter of timing.
Looking for answers in a bank’s vast data repositories follows the same theory. Today most credit risk personnel go after data to find answers either in a proactive manner or a reactive manner. What drives your approach is the timing. 
In other words, do you need an immediate answer such as in a crisis situation?  (the bottom has dropped out and I need to know my concentration now!)    
Or is it in anticipation of things to come? (what happens if the bottom drops out?) As you pull together the necessary data to create reports to fulfill a particular request for information, knowing what is driving the request will help you identify the right data for the right situation. In turn, this will ultimately deliver stronger, more accurate results with which to effectively manage risk.



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Get the Best Protection for Your Insurance Dollar
Friday, October 03, 2008 (70 reads)


Risk management isn’t just for big banks. Small and medium-sized banks  should also apply risk management principles.
There are three methods of risk management:
Avoidance of risk
Assumption of risk (either knowingly or unknowingly)
Allocation or transfer of risk           
Risk avoidance limits growth potential. This article will discuss the last two options.
Assuming risk should be done knowingly. When a company grows, it assumes risk, but it should do so prudently by comparing its exposure to loss to its potential gain.
Allocation or transfer of risk lets a bank assume more risk without entirely bearing the exposure to loss. The bank transfer can transfer most of the risk to an insurance company while retaining part of the risk through the use of deductibles, coinsurance and limitations.



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Walden Federal: Continued Growth in Troubled Times
Friday, October 03, 2008 (59 reads)


Can a bank produce stable growth in today’s choppy lending environment? Walden Federal Savings & Loan Association of Walden, NY proves there is room for growth through an innovative mix of hometown charm and high tech alliances. After growing by 161 percent in the past 10 years and earning a five star rating from Bauer Financial, the bank is poised for further growth.
“We are investing in products and branch locations to serve our customers,” said Thomas F. Gibney, president and CEO, Walden Federal Savings & Loan Association. “We have doubled our branch network, and are now expanding the bank’s business product line. We are capitalizing on our technology partners to deliver the features that our business customers need and the automation to keep us efficient and profitable as we continue to grow.”



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The Housing Rescue Law: Boon to Borrowers, But Bane to Taxpayers?
Friday, October 03, 2008 (43 reads)


On Wednesday, July 30th, President George Bush signed into law sweeping housing relief legislation that, at 694 pages, many industry participants call the most significant housing reform in decades. By doing so, he enacted a massive series of actions intended to benefit many economic constituencies who have been negatively impacted by the current credit crisis, including current homeowners, first-time home buyers, mortgage lenders, local communities, federal agencies Fannie Mae and Freddie Mac, and even tangentially-related sectors like the construction and appraisal industries.



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What Banks Must Do To Stem Criminals Hacking Sites
Friday, October 03, 2008 (47 reads)


Is the Internet safe? Bankers have had reasons a-plenty to ask that question over the years. Phishing, hijacking, and botnet armies have undermined the perceived security of this growing business channel.
No doubt, bankers were asking the question yet again when they read the July 9 headline “Critical flaw rocks the Internet.” The article revealed that major hardware and software developers had been secretly working for months to fix a fundamental Internet error that would have turned control of Web traffic over to the hackers.



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Financial Institutions Keep Pace with A Walk-in Payment Solution
Friday, October 03, 2008 (78 reads)


Whether it is the current state of the economy forcing consumers to live paycheck to paycheck or the growing number of consumers who simply prefer to pay in cash, it is clear that walk-in payments are becoming more prevalent. Financial institutions, big or small, need not be left out of the opportunity to provide consumers with this flexible, convenient payment option and should consider a walk-in solution to keep pace with consumer demand and remain competitive.
As an alternative payment solution, walk-in payment services enable financial institutions to offer a valuable service for their own customers and also serve the growing unbanked and underbanked community. Walk-in payments also aid financial institutions in the collections arena, providing another convenient option to collect and, thus, generate ever important fee-based revenue.



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Tellers Can be a Powerful Tool to Fight Fraud
Friday, October 03, 2008 (44 reads)



Several weeks ago, in a stunning announcement, the Department of Justice uncovered the largest identity theft case in U.S. history.  According to the initial report, 11 people were arrested,  accused of stealing 41 million credit card numbers by hacking into nine major US corporations’ wireless networks. 
Along with credit card numbers, prosecutors claim the fraudsters took passwords and personal account details and then sold it all online. It’s apparent America’s biggest retail corporations have not implemented adequate information technology security measures to protect consumers from identity theft. More appalling is the fact that, according to a June InformationWeek study, 21 percent of U.S. companies have never even conducted an initial risk assessment to prevent situations like this from occurring.
As consumers are scrambling to find an identity theft solution, financial institutions are faced with a unique situation; now is the perfect opportunity to supplement service offerings with identity theft protection packages. The financial community can literally save the day by implementing policies and procedures that make safeguarding a customer’s identity a top priority.



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An Economy at Risk
Friday, October 03, 2008 (185 reads)


As the U.S. financial industry goes from high-flying tightrope walker into free fall, and the government struggles over how to intervene, the basic concepts of risk and value remain in place. A breathtaking cascade of events started with the government bailout of Fannie Mae, Freddie Mac and AIG, the dissembly of the investment baking system, and the $700 billion Treasury proposal to buy distressed assets to sell at a later date. But what taxpayers eventually recover depends in large part upon the worth of those assets at the time of sale. And the worth of those assets will be measured in large part by the proper assessment of risk.



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New York Delivered the Mortgage Reforms We Need
Friday, October 03, 2008 (42 reads)


Over the past 18 months, I have been supporting a number of proposed mortgage reforms at the state and national levels that I believe are critical to protect consumers, strengthen the industry and aid in market recovery. On August 5th, New York took broad and decisive action on many of these reforms when Governor Paterson signed the subprime mortgage reform legislation. The federal Housing and Economic Recovery Act and revisions to Reg. Z complement the new state law, and I am encouraged that so many of these changes have become a reality.



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Social Marketing 101: Meet the Future Now
Friday, April 04, 2008 (361 reads)


Today's preteens and teens are tomorrow's customers. How do you reach the kids who grew up with the Internet – the iPhone, YouTube and Facebook generation? Youth culture has been ratcheted up to light speed, but the banking industry is slow to adopt new marketing strategies.
One reason is risk. While early adopters gain a head start against competitors in customer retention and acquisition, the return on investment must be evaluated versus waiting for the technology to mature and become commonplace.
“The financial service industry is up against a ‘commodification’ of products and services,” said Michael Seaton, vice president of Digital Marketing at Thornley Fallis Communications, an agency integrating social media with public relations. “New media – meaning social media tools and platforms – provides a range of choices to directly reach out and humanize the banking experience. Transparency and authenticity are front and center and brands must differentiate themselves around their actions, not slogans.”
“The demographics and psychographics of our customers are dynamic,” said Steve Coen, a consultant in the financial industry and retired CIO of Buffalo-w based M&T Bank. “Product and delivery demands are changing, and we must serve our customers on their terms; how, when and where they demand services.”



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New Approaches To Land Top Talent
Tuesday, September 25, 2007 (315 reads)


Finding the right executive for an important position in banking, and particularly in the specialized field of wealth management, can make or break an organization’s performance. Unfilled positions and failed new-hires can cost an organization money and momentum and undermine their status in the marketplace.

Meanwhile, the task of identifying top talent gets harder all the time. A declining number of mid-career workers, fewer younger workers entering the workforce and a rapid growth in workers above the age of 55 are all contributing to a talent gap. Furthermore, with the walls separating the various financial services firms tumbling down, banks, brokerage firms, insurance companies, money managers and others are all searching for the same talent.



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Increase Your Customers and Deposits
Tuesday, September 25, 2007 (1010 reads)


Online banking is widely considered to be one of the all-time greatest applications of the Internet, yet many banks are squandering the opportunity to add droves of new online customers because they do not offer customers an alternative to signing paper documents to open an account online.



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Turning the Fair Labor Standards Act On Its Head
Tuesday, September 25, 2007 (326 reads)


The Fair Labor Standards Act (FLSA), in its original form, was designed to protect workers by imposing overtime premiums, establishing minimum wages and abolishing the use of oppressive child labor. But today, nearly 70 years after the act’s inception, some believe it is the employees, counseled by plaintiffs’ lawyers, who are taking advantage of their employers.



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The Subprime Mortgage Crisis: Banks to the Rescue?
Tuesday, September 25, 2007 (382 reads)


The rumors of the death of the subprime mortgage market are not exaggerated or even untimely. In fact, it seems as if a plague of sorts has infected the industry, and it started with the dubious and sometimes downright predatory habits of many mortgage bankers and brokers. Cries of irresponsible business practices in the industry and marketing schemes that drove lending guidelines are cropping up all over the media nowadays, but it seems like a little of the hindsight is 20/20 type rhetoric.

 



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New Accounting Standards May Be Opportunity or Trap
Tuesday, September 25, 2007 (265 reads)


 In February of this year, the Financial Accounting Standards Board released Statement 159, which allows fair-value accounting for most financial assets and liabilities. This is no surprise, as this ...



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Richard H. Neiman
Tuesday, September 04, 2007 (369 reads)


Since his appointment as the New York State Banking Department’s 43rd Superintendent in March, Richard H. Neiman has had plenty of weighty issues vying for his attention...

 

 



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Patriot Federal Bank is Loyal to Local Roots
Tuesday, September 04, 2007 (390 reads)


For every bank there is always the risk of acquisition.

Community banks can thrive and grow, but the risk of a larger bank acquiring it is always there, said Gordon Coleman, president and CEO of Patriot Federal Bank in Canajoharie in Montgomery County.



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Protecting Against the Hidden Costs of Identity Theft
Tuesday, September 04, 2007 (267 reads)


Identity theft is widely and correctly viewed as an insidious crime, wherein a person’s good name and financial standing are tarnished, often through the criminal misuse of credit and debit cards. But many of the programs and insurance policies designed to protect a person against the ravages of identity theft are extremely limited in scope...



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Strategic Flexible Working Programs Produce Results
Tuesday, September 04, 2007 (261 reads)


Strategic flexible working is based on the core concept of traditional flexible working and telecommuting programs. But when elevated to a major corporate initiative driven by producing measurable results...



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